- How does an Urban Sports Club check in work?
- What could be the cause of a failed check in and what can I do?
- What happens when a Urban Sports Club member does not show up for a confirmed appointment or cancels too late?
- The Urban Sports Club member brings an additional person with them who is not a Urban Sports Club member. How should I react?
- How can I add or remove a manual check-in?
- How do I get a new QR code?
Partnership / Contract
- What are the benefits of using FitogramPro?
- How do I connect my FitogramPro account to Urban Sports Club?
- Why are my classes from Fitogram Pro not showing up in the Urban Sports Club schedule?
- How can Urban Sports Club members book my classes, when I use FitogramPro?
- How does the check-in work when I use Fitogram Pro?
- What do I do if a Urban Sports Club member does not show up for a class they booked via Fitogram Pro?
Closing of business in Italy
- Is Urban Sports Club shutting down operations in Italy?
- What is the last day of operation?
- Do I need to cancel my partnership contract?
- What happens to my profile and class schedule?
- Can members still check-in?
- Will check-ins still be paid?