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You can reach our Partner Support team with questions from Monday to Friday via the contact form in the help section of the Partner Tool.  Simply enter your question or a keyword into the search wi...

If you have questions or want to change something about your partnership agreement, simply contact us via the contact form in the help area of your partner tool , select "leave message" and select ...

You can find your studio ID by clicking on your studio name in the top right corner of the partner tool. You can see an example of the studio ID in the example marked in yellow.

If you would like to end your partnership with Urban Sports Club, please be sure to send us your official notice as soon as possible using the contact form in the help section of your partner tool....

Your invoice is based on the check ins registered in the system, which are usually compensated automatically. Reasons for a different invoice could be for example the following.- if check-ins were ...

Your billing data can only be changed by the partner account management team. Please notify us of any changes using the contact form in the help section of your partner tool. To do so, click on "le...

Urban Sports Club compensates for the previously agreed upon cost of a check-in per Urban Sports Club member. The invoice for the check-ins for an entire month are processed at the latest by the 15...

When you want to add a new location to your Urban Sports Club profile, please submit your message via the contact form in the help area of your partner tool at "Leave message" under "Change my part...

Log into the Partner Tool and select "Opening Times" at the top of the page.Once opened, choose the location you want to set the opening times for and select the appropriate day of the week, and th...

Log in to the Partner Tool and in the top right, click on the studio name. Scroll down to "Location Webpages" and select the location page you would like to see. This will take you directly to the ...