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You can reach our Partner Support team with questions from Monday to Friday via the contact form in the help section of this Help Center, the Partner Portal and your Partner Tool.  Simply enter you...

If you have questions or want to change something about your partnership agreement, simply contact us via the contact form in the Help Center, select "leave message" and select the contact reason "...

If you would like to end your partnership with Urban Sports Club, please be sure to send us your official notice as soon as possible using the contact form. Select "General topics" and "I would lik...

Your invoice is based on the check ins registered in the system, which are usually compensated automatically. Reasons for a different invoice could be for example the following.- if check-ins were ...

Your billing data can only be changed by our Partner Support team. Please notify us of any changes using the contact form in the help section of your Partner Portal or Partner Tool. To do so, click...

Urban Sports Club compensates for the previously agreed upon cost of a check-in per Urban Sports Club member. The invoice for the check-ins for an entire month are processed at the latest by the 15...

When you want to add a new location to your Urban Sports Club profile, please submit your message via the contact form in the help area of your partner tool at "Leave message" under "Change my part...

To see you Urban Sports Club profile in action, log in to the Partner Tool and in the top right, click on the studio name. Scroll down to "Location Webpages" and select the location page you would ...

If you offer outdoor classes, make sure the title of your class includes the word “outdoor,” and in the description that you include the precise meeting point as well as your contact details for th...

Unfortunately, we are currently unable to accept any more partners for our online offering. The demand for online courses among our members is significantly lower compared to on-site training. To e...